Practice Administrator:

Cynthia Corsetti Chang, MS SPHR

Cynthia Corsetti Chang — Practice Administrator

Cynthia Corsetti Chang comes to us with over 15 years experience in Human Resources and Executive Management. Prior to joining Chang Eye Group, she served as Vice President of Human Resources for a national engineering company. Cynthia received her bachelor’s degree from Geneva College in 1991 and her Master of Science in Organizational Leadership, also from Geneva College, in 2001.

Cynthia strives to maintain excellence in the operations of the group, while the physicians focus on maintaining excellence in the medical care.

Support Staff:

The Chang Eye Group doctors are supported by a professional and highly trained staff. These individuals are dedicated to ensuring your comfort and convenience while visiting our facility. Some staff members work directly with patients while others work behind-the-scenes.

Front Desk Manager:

Shelby Williams is our Front Desk Manager. Shelby is responsible for the day-to-day operations of the front desk.

Front Desk Staff:

Front Desk personnel are the first staff members you will meet. These staff members schedule appointments, greet patients when they arrive, and check out patients at the conclusion of the visit.  These staff members have been fully trained on the latest medical software technology and they are the ones who will take your insurance cards and make sure that all of your information is correct and up-to-date in our system.

Surgery Coordinator:

If you are scheduled for surgery, you will be introduced to Ashley Knapp, our Surgery Coordinator. Ashley will get to know you, your needs and your concerns. She will answer all of your questions and provide you with all of the information to make your surgery and follow up visits go smoothly.

Lead Technician:

Sally B


Ophthalmic Technicians:







After check-in, you will be taken back for your exam by one of our experienced and exceptionally trained technicians. Each of these technicians has been hand selected by Dr. Chang and trained by him personally to ensure the highest quality of pre-exam testing a preparation.

The technicians are there to provide you with quality care but they are also there to answer your questions and explain the different phases of your visit. Please feel free to engage our technicians by asking questions.

Business Office:

Chang Eye Group-B-217[1]


Business Office Personnel handles billing and insurance and is vital to the efficiency of the practice. The business office professionals at Chang Eye Group will navigate your insurance questions with you and make sure that you receive the services that you are entitled to. They are always ready to answer questions and assist in any way possible.