Practice Administrator

Shelby Williams, ABO, COA

Shelby Williams comes to us with over 18 years experience in ophthalmology and optical. Prior to joining Chang Eye Group, she served as a Practice Manager of a large medical practice. She is American Board of Opticianry and COA certified. Shelby received her bachelor’s degree from Robert Morris University in Business Administration.

Shelby strives to maintain excellence in the operations of the group, while the physicians focus on maintaining excellence in the medical care.

Shelby Williams, ABO, COA

Shelby Williams comes to us with over 18 years experience in ophthalmology and optical. Prior to joining Chang Eye Group, she served as a Practice Manager of a large medical practice. She is American Board of Opticianry and COA certified. Shelby received her bachelor’s degree from Robert Morris University in Business Administration.

Shelby strives to maintain excellence in the operations of the group, while the physicians focus on maintaining excellence in the medical care.

Support Staff

The Chang Eye Group doctors are supported by a professional and highly trained staff. These individuals are dedicated to ensuring your comfort and convenience while visiting our facility. Some staff members work directly with patients while others work behind-the-scenes.

Front Desk Team

Our team members at the Front Desk are the first staff members you will meet. These staff members schedule appointments, greet patients when they arrive, and check out patients at the conclusion of the visit.  These staff members have been fully trained on the latest medical software technology and they are the ones who will take your insurance cards and make sure that all of your information is correct and up-to-date in our system.

Director of Surgical Services

If you are scheduled for surgery, you will be introduced to Jodi Drexler, our Director of Marketing and Surgical Services. Jodi will get to know you, your needs and your concerns. She will answer all of your questions and provide you with all of the information to ensure your surgery and follow up visits go smoothly. Jodi brings with her 9 years of experience in the Ophthalmology field. She is dedicated to providing exceptional patient care to each patient.

Front Desk Team

Our team members at the Front Desk are the first staff members you will meet. These staff members schedule appointments, greet patients when they arrive, and check out patients at the conclusion of the visit.  These staff members have been fully trained on the latest medical software technology and they are the ones who will take your insurance cards and make sure that all of your information is correct and up-to-date in our system.

Director of Surgical Services

If you are scheduled for surgery, you will be introduced to Jodi Drexler, our Director of Marketing and Surgical Services. Jodi will get to know you, your needs and your concerns. She will answer all of your questions and provide you with all of the information to ensure your surgery and follow up visits go smoothly. Jodi brings with her 9 years of experience in the Ophthalmology field. She is dedicated to providing exceptional patient care to each patient.

Ophthalmic Technicians

After check-in, you will be taken back for your exam by one of our experienced and exceptionally trained technicians. Each of these technicians has been hand selected by Dr. Chang and trained by him personally to ensure the highest quality of pre-exam testing and preparation. The technicians are there to provide you with quality care but they are also there to answer your questions and explain the different phases of your visit. Please feel free to engage our technicians by asking questions.

Business Office

Business Office Personnel handles billing and insurance and is vital to the efficiency of the practice. The business office professionals at Chang Eye Group will navigate your insurance questions with you and make sure that you receive the services that you are entitled to. They are always ready to answer questions and assist in any way possible.

Jonelle Sullivan, Billing Manager

Christy Pies, Billing Specialist

Jonelle Sullivan, Billing Manager

Christy Pies, Billing Specialist

Better Vision Starts Here

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Or call — 412 429 2020

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